Contact Pro
Enable comprehensive omnichannel customer service experiences
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Which languages does Sinch Contact Pro support?

Sinch Contact Pro supports most common business languages. The Communication Panel agent-facing user interface is available in: English Chinese Croatian Czech Danish Dutch Estonian Finnish French German Hungarian Italian Japanese Norwegian Polish Por...

How is Sinch Contact Pro priced?

The Sinch Contact Pro cloud service has user-based pricing. User-based pricing is not based on named users or seats, but rather on the number of distinct users who access the system each month. Sinch Contact Pro can also be deployed on-premise for cu...

Does Sinch Contact Pro support video chat?

Sinch Contact Pro provides video chat in the Communication Panel using the native Web RTC functionality built into your web browser. There is no need to install any software, extensions or browser add-ons. It works out of the box, allowing website vi...

Contact Pro outbound campaigns with SAP C4C

Hi Guys, I see the newest release of Sinch Contact Pro includes outbound campaigns management in the Communication Panel (CP) user interface. My question is: if we use the Communication Panel integrated (embedded) inside SAP Service Cloud (C4C), is a...