Sinch Contact Center is now Sinch Contact Pro
Sinch Contact Center is now known as Sinch Contact Pro. Please note that the old name may still appear in older materials.
Sinch Contact Center is now known as Sinch Contact Pro. Please note that the old name may still appear in older materials.
Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...
Here's a summarized recap of the key new features and improvements delivered for Sinch Contact Pro cloud service in Q1, 2022.
As Sinch has successfully tested Microsoft SQL Server 2019 with Sinch Contact Pro release FP18, SQL Server 2019 is now supported. Documentation will be updated accordingly later.
Microsoft has announced that the Internet Explorer browser will be retired (https://blogs.windows.com/windowsexperience/2021/05/19/the-future-of-internet-explorer-on-windows-10-is-in-microsoft-edge/). Therefore, we would like to remind you that Commu...
28 December 2021: The hotfixes for log4j are now available: FP18: 7.0.18.5 FP17: 7.0.17.10 FP16: 7.0.16.123FP15: 7.0.15.15 ------------------------Cloud:21Q4 release: Log4j has been upgraded to a newer version, and actions recommended by the vendor a...
Please view the attached presentations to see what's new in the 21Q3 (Q3 2021) and 21Q4 (Q4 2021) releases for Sinch Contact Pro cloud service.
Sinch Contact Center is now known as Sinch Contact Pro. Please note that the old name may still appear in older materials.
Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...
Please view the attached presentation to see what's new in the June 2021 (21Q2) release for Sinch Contact Pro.
New releases of Sinch Contact Pro cloud service are done quarterly and updated to all tenants by Sinch. Version upgrade is completed in two phases, Release to Test (RTT) and Release to Customer (RTC). In the RTT phase, the new release is installed in...
The Sinch Contact Center Release Notes - Feb 2021 document lists the most important new features, changes and improvements in the Contact Center application.