We are happy to announce that the Sinch release of Feature Pack 19 is now available. The Sinch FP19 on premise release is available to Sinch contracted customers and partners from our download site https://downloads.cc.sinch.com/. If you are unable t...
Communication Panel is not loading and in the console you see an error about SAP UI5 package and version ending .44. SAP has removed the version from internet and as it's not available, Communication Panel is not able to load. Workaround:1. Stop ECF ...
We are happy to announce the content of the quarterly release 23Q1. Firstly, presented in the Show and Tell slide deck highlighting the key features and improvements made. Secondly, an advanced publication of the What's New document, which lists the ...
The following is relevant to all users of Contact Pro’s System Configurator. We will discontinue support for Java 8 and move to Java 11 and 17 with the Contact Pro 23Q2 release. We encourage all customers to move to Java release 11 or 17 as Java 8 is...
Release dates for Sinch Contact Pro 23Q1 have changed. New release dates are: Release To Test (RTT) March 28, 2023 Release To Customer (RTC) April 15, 2023 You can find all planned release dates of cloud versions in 2023 in the Release Schedule (sinc...
When opening a BO report in Chrome or Edge version 110+, the web page gets stuck at "Retrieving Data" and keeps loading indefinitely. This issue is caused by a defect in Google Chrome Version 110+ or Microsoft Edge Version 110+ frame APIs. SAP and Ch...
We would like to share the key features and improvements made in the 22Q4 release. 'Show and Tell' which is from the perspective of our pre-deployment'What's New' which is our post deployment document providing the complete list of features and fixed...
Here's a summarized recap of the key new features and improvements we are planning to deliver for Sinch Contact Pro cloud service with our upcoming Q3, 2022 release.
Hello Sinch Contact Pro customers and system integration (SI) partners. As we move forward toward the end of 2022 and the Holiday Season, we wanted to check with you -- our valuable customers and implementation partners -- to see which new product fe...
From now on Sinch Contact Pro (cloud release) maintenance notifications will be available fromhttps://status.sinch.com/. This will be the only channel for our cloud customers to get notificationsabout coming maintenance windows for Contact Pro. Pleas...
We recommend that you update your Chrome to 103.0.5060.114 as soon as possible as the update includes a security fix for the following: High CVE-2022-2294: Heap buffer overflow in WebRTC. Reported by Jan Vojtesek from the Avast Threat Intelligence te...
Here's a summarized recap of the key new features and improvements delivered for Sinch Contact Pro cloud service in Q2, 2022.
Here's a summarized recap of the key new features and improvements delivered for Sinch Contact Pro cloud service in Q1, 2022.
As Sinch has successfully tested Microsoft SQL Server 2019 with Sinch Contact Pro release FP18, SQL Server 2019 is now supported. Documentation will be updated accordingly later.
Microsoft has announced that the Internet Explorer browser will be retired (https://blogs.windows.com/windowsexperience/2021/05/19/the-future-of-internet-explorer-on-windows-10-is-in-microsoft-edge/). Therefore, we would like to remind you that Commu...