Contact Pro

Sinch Contact Center is now Sinch Contact Pro

Sinch Contact Center is now known as Sinch Contact Pro. Please note that the old name may still appear in older materials.

New documentation site available

Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...

Resolved! /RI/rti/tasks/{id} method DELETE changes attachment name in "path"

Hi, I'd like to know if this is intentional. The thing is, if you have a task with an attachment with the status "Handled" and use DELETE method on that task, it changes the file name in the key "path" of the attachment. At first it is the ID of the ...

Resolved! Outbound Campaign Interface API

Hi, I was looking over the documentation and couldn't find a way to change the CallResult in a specific customer in a specific campaign over API. I can olny use Delete to completely remove a customer from a campaign. That is not my intention. It woul...

New documentation site available

Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...

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Sinch Contact Center is now Sinch Contact Pro

New documentation site available

Resolved! /RI/rti/tasks/{id} method DELETE changes attachment name in "path"

Resolved! Outbound Campaign Interface API

New documentation site available