Sinch Contact Center is now Sinch Contact Pro
Sinch Contact Center is now known as Sinch Contact Pro. Please note that the old name may still appear in older materials.
Sinch Contact Center is now known as Sinch Contact Pro. Please note that the old name may still appear in older materials.
Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...
If you are updating Sinch Contact Pro on-premise version from FP15 to FP16 (or newer), please contact Sinch Contact Pro customer support to get a conversion tool needed in the upgrade.
SymptomsThe installation of the Operative Database Server fails. Reproducing If you have version FP18 and your SQL Server is 2014 or older, the installation of the Operative Database Server fails. SolutionTo successfully install the Operative Databas...
SymptomsThe installation of the Reporting Database Server fails. Reproducing If you have version FP17 and your SQL Server is 2014 or older, the installation of the Reporting Database Server fails. SolutionTo successfully install the Reporting Databas...