Sinch Contact Pro (previously Sinch Contact Center) has a documentation
site available for cloud customers:
https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise
customers can be found at:
Hi together, I got a lot of questions about how to check and listen to
voicemail using the Communication Panel. In CDT you have an notification
icon about new VoiceMails at personal or queue level where the agent has
access rights. I didn't find anyt...
Hi, Is there a way to change the system default voicemail greetings for
the whole system in Sinch Contact Pro cloud? In the documentation, the
way presented is to record a new greeting by dialing the voicemail box
number to record a new greeting. Nor...
Hi, We have a requirement to attach the voicemail recording to the email
notification since managing queue voicemails from voicemail inbox is not
easy. Can this be achieved via system configurator? Additionally, a
voicemail queue that displays voicem...