Sinch Contact Pro (previously Sinch Contact Center) has a documentation
site available for cloud customers:
https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise
customers can be found at:
Hi Guys, I'm not really sure if it is a bug to fix or "by design
functionality" - to improve, but in case of SAP C4C integration outgoing
emails are not identified with correct accounts in C4C. Most probably
Sinch Contact Center uses the sender's ema...
Hi Guys, has anyone idea how to define default reply template in
outgoing email messages? We have a real case when agents use simple
template with email signeture only but for every outgoing email they
must assign the template manually. How to assig ...
No. Rather than have its own email server, Sinch Contact Pro makes it
very easy for you to continue using your existing email infrastructure
by connecting with IMAP and SMTP. Learn more about Sinch Contact Pro.
Hi! I have some questions related to History. The documentation says
"The maximum number of displayed interactions is 500, and the history
can cover from one day to 4 weeks.". If there is a need to find e-mails
older than 4 weeks. What options are th...