Yes. The Sinch Contact Center IVR (Interactive Voice Response) has
queue-voicemail capability allowing customers to leave voicemail, for
example, if they are calling outside regular business hours. The next
morning, or whenever agents are available a...
Yes, Sinch Contact Center includes an integrated IVR for self-service,
survey functionality, customer identification, call allocation, and data
capture. With the efforts of our partners, there is extended
functionality available and productized withi...