Contact Pro
Enable comprehensive omnichannel customer service experiences
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Forum Posts

New documentation site available

Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...

Niina_P by Community Manager
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Does Sinch Contact Pro offer unified omnichannel routing?

Sinch Contact Pro offers support for telephony/voice, email, web chat, video chat, SMS, and various popular messaging apps such as Facebook Messenger, WhatsApp, Viber, Instagram, and more. Sinch Contact Pro is an omnichannel solution that enables rea...