Sinch Contact Center is now Sinch Contact Pro
Sinch Contact Center is now known as Sinch Contact Pro. Please note that the old name may still appear in older materials.
Contact Pro
Enable comprehensive omnichannel customer service experiences
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New documentation site available
Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...
What kind of filesharing services are your contact centers using to share files with customers?
I’m looking for a filesharing service where our agents can drag and drop or upload files to generate a URL. It would be good if that service also had extra security options like password protection and retention time. By adding this as a third-party ...
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