Sinch Contact Pro (previously Sinch Contact Center) has a documentation
site available for cloud customers:
https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise
customers can be found at:
Sinch Contact Pro can be used in conjunction with your existing
telephony infrastructure (assuming your IP-PBX supports SIP trunking).
It is not necessary to replace your existing PBX and/or corporate
telephony system in order to utilize Contact Pro....