Contact Pro
Enable comprehensive omnichannel customer service experiences
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Online Monitoring for non-IE Browsers

Hi, In Sinch Documentation about the Online Monitoring app, it specifically mentions to use Internet Explorer. Is support for Chrome and other browsers in the roadmap? Most companies are avoiding to use IE due to security concerns.

parkerr by • Contributor
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Does Sinch Contact Pro include real-time monitoring?

Yes - Sinch Contact Pro includes real-time monitoring. The online monitoring application of Contact Pro actually goes beyond what is normally expected by a monitoring user interface: Adjustments to queues, skills, and other configurations can be perf...

Monitoring Screen Shots.png