Sinch Contact Pro (previously Sinch Contact Center) has a documentation
site available for cloud customers:
https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise
customers can be found at:
Hi, In Sinch Documentation about the Online Monitoring app, it
specifically mentions to use Internet Explorer. Is support for Chrome
and other browsers in the roadmap? Most companies are avoiding to use IE
due to security concerns.
Yes - Sinch Contact Pro includes real-time monitoring. The online
monitoring application of Contact Pro actually goes beyond what is
normally expected by a monitoring user interface: Adjustments to queues,
skills, and other configurations can be perf...