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Forum Posts

Audio issues with Communication Panel

Symptoms You may come across different kinds of audio issues in Communication Panel (for example, the first call of the day being muted). Solution Check the following settings on the user’s workstation. Disable Windows power-saving settings New Windo...

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Niina_P by Community Manager
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Resolved! Audio Files in Contact Pro

Hi. Can Sinch Contact Pro allow bespoke music on hold, IVR greetings, voicemail all to be uploaded? If so where can i find the file formats please? I found prompts for queues.

Mjp2022 by New Contributor
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