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New documentation site available

Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...

Niina_P by • Employees
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Predictive Dialer

Hi, I've seen in November's release notes information about predictive mode for outbound campaigns. Does it mean CC has built-in predictive dialer already? Is it Sytel or another one? Is it priced additionally? BR, Piotr