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Create callback request via IVR with specific call time
Add fields in Conversation screen
Unable to get "inbound-id" from the request call Inbounds; "List incoming messages"
Default agent's queues state to "Not Joined" (Join checkbox unticked) every login
Resolved!
Voicemail as attachment to email notification
New documentation site available
Resolved!
Sinch CC On-Premise
What's New in Sinch Contact Pro for Q2, 2021?
Resolved!
Webchat navigation buttons custom language
Outgoing emails are not identified with correct accounts in C4C
Sinch Contact Pro cloud release schedule
How to access CEM logs for cloud contact center
Resolved!
Where to download sample Opt-in and Survey IVR?
Unable to accept the call in Communication Panel
Resolved!
Supervisor Functions
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