As Sinch has successfully tested Microsoft SQL Server 2019 with Sinch
Contact Pro release FP18, SQL Server 2019 is now supported.
Documentation will be updated accordingly later.
The following table lists released hotfixes for Sinch Contact Pro
on-premise version FP18. To download the hotfixes, go to
https://downloads.cc.sinch.com/ui/index.html. Hotfix number Affected
Components Description 7.0.18.1 CEM Server Email HTML styl...
The following table lists released hotfixes for Sinch Contact Pro
on-premise version FP17. To download the hotfixes, go to
https://downloads.cc.sinch.com/ui/index.html. Hotfix numberAffected
ComponentsDescription7.0.17.3CEM Server, Agent ServerCalls ...
Microsoft has announced that the Internet Explorer browser will be
retired
(https://blogs.windows.com/windowsexperience/2021/05/19/the-future-of-internet-explorer-on-windows-10-is-in-microsoft-edge/).
Therefore, we would like to remind you that Commu...
28 December 2021: The hotfixes for log4j are now available: FP18:
7.0.18.5 FP17: 7.0.17.10 FP16: 7.0.16.123FP15: 7.0.15.15
------------------------Cloud:21Q4 release: Log4j has been upgraded to a
newer version, and actions recommended by the vendor a...
Hi, Are you using Sinch Contact Center cloud integration to SMS API? If
so, you can create an account and a ticket here:
https://jira.digitalinterconnect.com/servicedesk/customer/portal/3/user/signup.
Kind regards,Nina
Ah, I'm sorry I didn't realise that superusers have only the view rights
in System Services. So yes, please create a service request. Kind
regards,Nina
Hi, And thank you for the improvement suggestion. As for attaching the
voicemail to the notification message, you can do this by selecting the
setting Include Voicemail Message in Notification E-Mail in System
Configurator> System Services> Voicemail...
