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Sinch Contact Center is now Sinch Contact Pro
New documentation site available
What's New in Sinch Contact Pro for 21Q3 (Q3 2021)
Hunt Group mode for call queues in CP
Online Monitoring for non-IE Browsers
Change default voicemail greetings
USB headsets compatibility list - cloud
Create callback request via IVR with specific call time
Add fields in Conversation screen
Default agent's queues state to "Not Joined" (Join checkbox unticked) every login
Resolved!
Voicemail as attachment to email notification
What's New in Sinch Contact Pro for Q2, 2021?
Resolved!
Webchat navigation buttons custom language
Outgoing emails are not identified with correct accounts in C4C
How to access CEM logs for cloud contact center
Resolved!
Where to download sample Opt-in and Survey IVR?
Unable to accept the call in Communication Panel
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New solutions
Check and Listen to Voicemail via Communication Panel?
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Ad-Hoc Prompt Management
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/RI/rti/tasks/{id} method DELETE changes attachment name in "path"
Contact Pro
Outbound Campaign Interface API
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Sinch CC On-Premise Chat attachments
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Voicemail as attachment to email notification
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Sinch CC On-Premise
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Webchat navigation buttons custom language
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Where to download sample Opt-in and Survey IVR?
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