Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: https://docs.cc.sinch.com/cloud/index.html Documentation for on-premise customers can be found at: https://docs.cc.sinch.com/onpremise/latest/...
Please view the attached presentation to see what's new in the June 2021 (21Q2) release for Sinch Contact Pro.
New releases of Sinch Contact Pro cloud service are done quarterly and updated to all tenants by Sinch. Version upgrade is completed in two phases, Release to Test (RTT) and Release to Customer (RTC). In the RTT phase, the new release is installed in...
The Sinch Contact Center Release Notes - Feb 2021 document lists the most important new features, changes and improvements in the Contact Center application.