Contact Pro
Enable comprehensive omnichannel customer service experiences
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Microsoft SQL Server 2019

As Sinch has successfully tested Microsoft SQL Server 2019 with Sinch Contact Pro release FP18, SQL Server 2019 is now supported. Documentation will be updated accordingly later.

End of Internet Explorer Support on June 15, 2022

Microsoft has announced that the Internet Explorer browser will be retired ( Therefore, we would like to remind you that Commu...

Security Vulnerability Reported: Apache Log4j

28 December 2021: The hotfixes for log4j are now available: FP18: FP17: FP16: ------------------------Cloud:21Q4 release: Log4j has been upgraded to a newer version, and actions recommended by the vendor a...

New documentation site available

Sinch Contact Pro (previously Sinch Contact Center) has a documentation site available for cloud customers: Documentation for on-premise customers can be found at:

Niina_P by Community Manager
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Sinch Contact Pro cloud release schedule

New releases of Sinch Contact Pro cloud service are done quarterly and updated to all tenants by Sinch. Version upgrade is completed in two phases, Release to Test (RTT) and Release to Customer (RTC). In the RTT phase, the new release is installed in...

Niina_P by Community Manager
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