Contact Pro - Sinch Community

Contact Pro

Enable comprehensive omnichannel customer service experiences

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Communication Panel shows old version number after upgrade to FP18

Resolved! Check and Listen to Voicemail via Communication Panel?

Sinch Contact Pro on-prem and Windows 11

Resolved! Ad-Hoc Prompt Management

Resolved! /RI/rti/tasks/{id} method DELETE changes attachment name in "path"

MRS - calls recording

Resolved! Outbound Campaign Interface API

Resolved! Sinch CC On-Premise Chat attachments

Hunt Group mode for call queues in CP

AudioCodes Test license SBC and Sinch CC On-Prem FP17

Online Monitoring for non-IE Browsers

Change default voicemail greetings

USB headsets compatibility list - cloud

Create callback request via IVR with specific call time

Add fields in Conversation screen

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