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Knowledge Base Articles
SMS
(81 Articles)
Does it cost more to send a text to another country?
Sinch US Short Code Onboarding Overview
Why was my message not delivered?
How do I assign a callback URL to an SMS service plan?
How do I create an SMS service plan?
Conversation API
(52 Articles)
How to add a webhook to a Conversation API app
How to get your access key for Conversation API?
How to configure a new channel in your Conversation API App
How to create a Conversation API App?
What is the value in prioritizing Conversation API app channels?
WhatsApp
(74 Articles)
Are there any limits to the number of messages you can send using the WhatsApp Business API?
Sinch WhatsApp Business API Pricing - Frequently Asked Questions
What is a message template and why are they necessary?
How do I register my WhatsApp Business Account (WABA) with Sinch?
What size and type of profile photos can you use for your WhatsApp Business API account?
RCS
(7 Articles)
What is a Sender Identity or Verified Sender?
What is RCS?
Who can use RCS?
How do I send a Rich Business Message using RCS?
RCS Business Messaging
MMS
(21 Articles)
What is the maximum size of MMS message that you can send?
How secure are MMS messages?
What file types are supported by MMS?
How does MMS Work?
What Content types or Data types does MMS support?
KakaoTalk
(31 Articles)
What is AlimTalk? (알림톡)
How can I get started using KakaoTalk?
Why am I unable to send FriendTalk message to a user?
What is FriendTalk? (친구톡 ChinguTalk)
What is ConsultationTalk? (상담톡 SangdamTalk)
Instagram
(18 Articles)
How do I connect my Instagram account to a Conversation API app?
Troubleshooting the integration between your Instagram business account and Conversation API app
What is the Instagram for Business API?
How many followers must a business have in order to use the Instagram service?
What features does the Sinch Instagram service support?
Telegram
(12 Articles)
How can you stop receiving messages from the Telegram Bot?
How do you know if your Telegram messages have been successfully delivered?
What is a Telegram bot?
How can I get started using Telegram?
How do you configure a Telegram Bot?
LINE
(21 Articles)
How do you create a verified LINE Official account?
What is a LINE Official account?
What is a LINE official Account Manager?
What is LINE?
Where is LINE popular?
WeChat
(14 Articles)
What is WeChat?
Why do I have to add IP whitelist to my WeChat account?
What is a WeChat Official Account?
How do I configure a WeChat channel on the Conversation API?
What is the WeChat Official Account Platform admin portal?
Viber
(7 Articles)
What variations of API's are available for Viber?
What is Viber?
What type of consent is required before you can use Viber Business Messages?
Which Industry Verticals are not accepted for Viber Business Messaging accounts?
What type of content is prohibited on Viber Business Messaging?