The WhatsApp Business API Client will scale and crop uploaded profile photos to be a square with a max edge of 640px and max size of 5MB before uploading to our servers.
Images with a height or width of less than 192px may cause issues when the resizing occurs, because of this, an image size of 640x640 is recommended.
Refer to the following article to learn more about the types of media supported by WhatsApp Business API: WhatsApp Business API Supported Media
Learn more about how you can use the Sinch WhatsApp Business API to send messages easily and securely.