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Registering an alphanumeric sender ID from the Sinch Customer Dashboard is quick and easy!

Log in to the Sinch Customer Dashboard and select SMS from the left menu.

Sender Registration.jpg


From the SMS menu, select Sender IDs > GET STARTED and follow the steps outlined below:


  1. Select destination from 40+ markets:

    NEW Sender Registration Step 1.jpg

    Based upon the market that you select a fee may be charged for Sender ID registration and you may be asked some additional questions. Click NEXT STEP.

  2. Specify the business profile, company and Sender ID details of your request:

    NEW Sender Registration Step 2.jpg

    Select the details of an existing business profile or create a new one.

    Enter your company details including your company name and website address. 

    Enter your sender ID details, including alphanumeric Send ID and the purpose of your traffic. Confirm that your business has a valid use case for the Sender ID.

    Click NEXT STEP.
  1. An Attachment step may be included depending on which destination market you have selected. This can be used to attach NOC letters and other documents when required (templates available).

  2. Add searchable tags to help with filtering requests:

    NEW Sender Registration Step 3.jpg

    Click NEXT STEP.

  3. You will be notified by email of updates to your request to the email addresses in your profile. You can also specify any additional emails to track changes and receive status alerts and notifications:

    NEW Sender Registration Step 4.jpg

    To submit your alphanumeric sender ID registration request, click SUBMIT REQUEST or if you want to save your current process and comeback to it later click SAVE AS DRAFT.

A confirmation message is displayed informing you that your Sender ID request has been submitted and is under review. You will receive an email when the status changes. More information on the completion date will be provided within 2 working days.

The details of your Alphanumeric Sender ID are displayed:


NEW Sender Registration Details.jpg


You can edit and delete your Sender ID from this page.



The Sender ID registration page will also show the details of your request:

NEW Sender Registration Sender ID Page.jpg


To view, edit or delete your request, click on the corresponding Sender ID.

Learn more:

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Last update:
‎11-28-2023 01:44 AM
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