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Important information about the SAP UI5 version
Sinch Chat not working
Audio channel remains active in FP19 Communication Panel
FP19 Hotfixes
SMS Server and social conversations
Setting an agent automatically as Not Ready
Moving queuing conversations from one queue to another
Changing how long a conversation is offered in Communication Panel
FP19 release
Important! On-premise customers using Communication Panel
Microsoft Reporting Services (SSRS) 2022
Embedded Communication Panel in SAP Service Cloud (C4C)
Discontinuation of Java 8 support
Microsoft Reporting Services (SSRS) and WicomTranslator.dll
Issue with SAP BusinessObjects (BO) reports in Chrome and Edge version 110+
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