since ‎12-16-2020

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Hi all, I'm just looking for ideas where I could look further.The thing is that for some reason all the Website VU's for every installation won't come up on a secondary node. Everything works just peachy on node 1, but whenever I move the Website VU ...
Hi, I'd like to ask, if anyone has some pointers on how to handle the situation where a customer sends more then one e-mail to the same contact center queue and where the first e-mail hasn't been answered yet. For example, customer sends an e-mail an...
Hi, Is there any information when will Windows 11 be supported for Sinch Contact Pro on-premise? Kind regards, Alder
Greetings, Could anyone please advise, what kind of access rights to I need to give to a user that can successfully log in to this URL - https://ECF_VU/AdhocPromptUI/index.html Even my admin account with alot of rights is unable access this page. Aft...
Hi, I'd like to know if this is intentional. The thing is, if you have a task with an attachment with the status "Handled" and use DELETE method on that task, it changes the file name in the key "path" of the attachment. At first it is the ID of the ...