Sinch Mailgun Validate allows you to instantly verify email addresses to ensure your emails reach the right audience.
To learn more about Mailgun Validate, visit our Mailgun Validate Product page!
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Hi Samantha,
You confirmed you are using Contact Pro so I have moved your message into this Contact Pro forum. The Contact Pro team will reach out to you in due course with a response.
Thanks and kind regards,
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If you have not already done so please raise a support ticket, or if you have already done so, please follow up on your support ticket - they will be able to best advise you. Thanks and kind regards,
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Hi Adhy,
Many thanks for your question. I will reach out to our numbering team to get some best guidance for you.
In the meantime, please refer to the following community article, which explain more about porting numbers to Sinch:
Porting, Hosting, and Importing Numbers with Sinch.
Thanks and kind regards,
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How you setup an IVR on your trial account depends on your particular use case - we therefore recommend you raise a support ticket with Sinch Support outlining your use case and full details of your request.
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It might take a couple of days before the upgrade is processed.
Please keep an eye on your e-mail in case an Account Manager reaches out to you, with a request for more information.
Thanks and kind regards,
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If you would like to use SIP, we recommend you check out the following information: SIP Trunking | Voice API | Sinch.
If you still need further help, they please raise a support ticket with Sinch, and we will gladly assist you further. Thanks and kind regards,
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Hi Wei Zuhang,
Apologies for the delays in addressing your original request. I will escalate this internally and pass on your details.
Thanks and kind regards,
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Hi Wei,
If you are useing automatic recharge then please refer to the following support article: https://community.sinch.com/t5/Billing-Pricing/Why-is-Automatic-Recharge-not-working/ta-p/18591 .
If you are having issue trying to add credit to your account - please contact the Online Support team for assistance. Thanks and kind regards,
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Yes, to increase the verification code length from 4 digits to 6 digits or more, please access our support portal to create a support ticket with full details of your request.
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Existing alphanumeric Sender IDs cannot be updated or changed.
If you need to make a change then you will need to register a new alphanumeric Sender ID.
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Sinch Mailgun Validate allows you to instantly verify email addresses to
ensure your emails reach the right audience. To learn more about Mailgun
Validate, visit our Mailgun Validate Product page!
How you setup an IVR on your trial account depends on your particular
use case - we therefore recommend you raise a support ticket with Sinch
Support outlining your use case and full details of your request.
Hi Samantha, You confirmed you are using Contact Pro so I have moved
your message into this Contact Pro forum. The Contact Pro team will
reach out to you in due course with a response. Thanks and kind regards,
If you have not already done so please raise a support ticket, or if you
have already done so, please follow up on your support ticket - they
will be able to best advise you.Thanks and kind regards,
Hi Adhy, Many thanks for your question. I will reach out to our
numbering team to get some best guidance for you. In the meantime,
please refer to the following community article, which explain more
about porting numbers to Sinch: Porting, Hosting, a...
It might take a couple of days before the upgrade is processed. Please
keep an eye on your e-mail in case an Account Manager reaches out to
you, with a request for more information. Thanks and kind regards,
