Hi,thanks, that's actually how we do it for several customers. Call
result manipulation is not so problematic - basically we use either SAP
CRM onprem, where we manipulate call list items via ICI and SAPphone RFC
modules which works pretty fine, or S...
Hello Paul, Based on our experience, it would be also great to have
possibility to add all necessary data the campaign itself, including
dialer, visible A-number, queue and so on via the OBI.The reason is that
in a CRM integrated scenario (SAP CRM, S...