ARCEP, the French telecommunications regulator has updated the French
national numbering plan to stipulate that French mobile numbers (numbers
beginning with 06 and 07) must be used for interpersonal purposes only.
It has also introduced a new 09 num...
Question When using RCS to send an image with description, the
description sometimes gets truncated meaning the user can’t see the
entire text. Is there any way to show the complete text or do we have
any guidance on the character numbers we need to ...
Rich cards can be driven by image size. Google provides the following
recommendations for how to best use media in rich cards: Cards expand
vertically to fit their contents. Rich cards have a minimum height of
112 DP and a maximum height of 344 DP. I...
Watch this demo video to get a feel for how to make the most of
connected conversations using Conversation API and the easily accessible
demo on the Sinch customer dashboard: Get stared with Sinch using one
simple API to reach customers over multiple...
We often have great instincts and when combined with knowledge and
experience, we can achieve the most powerful results. When dealing with
campaigns (10DLC, SMS, MMS, TFN) and you feel like something is off – do
not ignore that feeling. The Campaign ...
Hi Liviu, As this is a billing issue to address this, you need to
contact the Sinch Support team, by either: Logging a support ticket on
our Customer Ticketing Portal Email us at support@sinch.com. Thanks and
kind regards,
Hi, Yes you can add another user to your account with another phone
number which will be used for verification. The User Management section
of the SInch Customer Dashboard will allow you to add new users and
manage your existing users. Thanks and kin...
Hi, Thanks for your question. I have shared this information with our
Product Team who will look into this and get back to you with an answer.
Kind regards,
Hi Alain, Please contact the company Sain Maclou which you purchased
from. They should be able to assist you to remove your details from
their records. If they are unable to assist you then please contact the
Sinch Support team who will be able to as...
Hi Elliot, For all pricing related enquiries, please contact Sinch
directly or if you are an existing customer reach out to your Sinch
Account Manager. Kind regards,
