Hi Jukka, First, thanks for the valuable information! The feature, follow the customer -Or what the official name is- is what I am looking for basically. What I mean with 'browses away' is, when a customer has a chat open, and chat's with a service representative, and the customer opens a link on the site where the chat is configured, a new (sub)site opens, in the same domain. Will the chat then still be active? What settings need further need to be made? (Cookie) Thanks!
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