since ‎08-13-2020

User Statistics

  • 68 Posts
  • 3 Solutions
  • 0 Kudos given
  • 30 Kudos received

User Activity

Symptoms: You've updated your Open Web Start to the latest version and now SC gets stuck. Solution: The issue is caused by either the latest version of Open Web Start or Java version 21. We recommend to downgrade Java from 21 to 17. If this doesn't h...
We are happy to announce the content of the quarterly release 24Q2. The Show and Tell slide deck highlights the key features and improvements made in this release. The advanced publication of the What's New document lists the changes and corrections ...
Symptoms: Special characters such as ē, ģ, and ņ are not showing in BusinessObjects (BO) reports. Solution: Select the value Yes for the query script parameter UNICODE_STRINGS in BO.
Symptoms When an agent answers a call in SAP CRM Interaction Center integrated scenario, there's only one-way audio. If the call is answered from Communication Panel or is an outgoing call, the audio is normal. Solution We are now working to provide ...
The current certificate is expiring and needs to be renewed. While renewing, we will also change the issuer from DigiCert to Sectigo. Both DigiCert and Sectigo are widely trusted certificate authorities, but it is Sinch company policy to use Sectigo ...