Hey, For now I would recommend to trust official product documentation
rather than training document. That's because the training doc refers to
"preliminary design limits" and as it has the word "design" it's really
referring to time when version 7 w...
Hi Piotr, There is no easy answer and exact figure as this depends very
much on your configuration and hardware. In general recording is one of
the heaviest operations we are consuming CPU for. The main aspects that
affect to this are: - Recording fo...
Hi, attachments are not supported in webchat at the moment. We have a
plan to enable attachments & rich content there, but no promise around
the schedule for now. Another thing that is planned is a Native Channel
within Conversation API, that is a we...
Thanks for the details. Like said this board is for Contact Pro product
which is a SaaS application and for Contact Centers. We are happy to
demo the product if you wish to see it. Back to your problem. I asked
from a colleague and got this: "I suspe...