Sinch Community

The security key certificate files attached below are required by customers for their servers to communicate with Sinch - Digital Interconnect’s servers for the following domains: sms-lp.sapmobileservices.com sms-li.sapmobileservices.com These certif...

In order for a business to initiate a WhatsApp conversation with a recipient, the business must send a message using a template that has been reviewed and approved by WhatsApp. Using either the Sinch Customer Dashboard or the Provisioning API (once y<!-- --><!-- --><!-- --><!-- --><!-- --><!-- -->...

Businesses use authentication templates for verification purposes. When a message is sent using an authentication template, a new authentication conversation begins. These templates and conversations allow a business to send users one-time passcodes,...

Marketing templates are used to initiate marketing conversations. This is the least restricted template category, and these templates and conversations can be used to cover a wide range of topics. For example, marketing templates may include promotio...

Utility templates are used to initiate utility conversations. These templates and conversations are limited to specific actions and notifications (for example, a message confirming a transaction, or a message reminding you when a payment is due). Not...