Sinch provides its WhatsApp services to ASPs by participating in a
partner solution. Meta partner solutions allow the parties of the
solution to share WhatsApp assets and services. These partnerships are
between Tech Providers (or Tech Partners, whic...
If you encounter any issues while using the Conversation API, you may
troubleshoot your issue in the following ways: Ensure that your
Conversation API credentials have been properly included in whatever API
calls you make. If this is the cause, you w...
Yes, Meta allows you to connect your WhatsApp Business account to your
business' Facebook Page. After doing so, updates made on that Facebook
Page will appear on WhatsApp. Additionally, you will be able to add a
WhatsApp button to your Facebook Page ...
Utility templates are used to initiate utility conversations. These
templates and conversations are limited to specific actions and
notifications (for example, a message confirming a transaction, or a
message reminding you when a payment is due). Beg...
The security key certificate files attached below are required by
customers for their servers to communicate with Sinch - Digital
Interconnect’s servers for the following domains:
sms-lp.sapmobileservices.com sms-li.sapmobileservices.com These
Hello, thank you for reaching out! We reached out to the SMS team for
information, and they indicated that this type of error code can
sometimes require more investigation in order to resolve. The team
recommends reaching out to the Sinch Support tea...
Hello again! Sure thing, we're happy to help! And thank you for
clarifying that you are using the standalone SMS API. The product teams
got back to me. In addition to using your own backend processes to
extract and act upon the content of an MO messa...
Hello, thank you for your question! I've reached out to the relevant
product teams for more information. Please note that the answer to your
question may depend on whether you are using the standalone SMS API or
the SMS channel of the Conversation AP...
Hello, thank you for your question! Creating a WeChat Official Account
is free, and WeChat account creation is completed using the WeChat
Official Accounts Platform. The account must be a Verified Service
Account in order to have full API access. To ...
Hello Anjani, thank you for your question! First, feel free to visit our
WhatsApp Business API product page. There, you can find general product
information and several helpful resources, including a contact form that
will connect you with an expert....