How you setup an IVR on your trial account depends on your particular
use case - we therefore recommend you raise a support ticket with Sinch
Support outlining your use case and full details of your request.
Yes, to increase the verification code length from 4 digits to 6 digits
or more, please access our support portal to create a support ticket
with full details of your request.
Existing alphanumeric Sender IDs cannot be updated or changed. If you
need to make a change then you will need to register a new alphanumeric
Sender ID.
There are several reasons Automatic Recharge (auto-recharge) may fail to
activate: Negative balance: If the account enters a negative balance,
only an autoblock notification is sent. The customer must top up
manually in this case – refer to Adding cr...
If you have not already done so please raise a support ticket, or if you
have already done so, please follow up on your support ticket - they
will be able to best advise you.Thanks and kind regards,
Hi Adhy, Many thanks for your question. I will rech out to our numbering
team to get some best guidance for you. In the meantime, please refer to
the following community article, which explain more about porting
numbers to Sinch: Porting, Hosting, an...
It might take a couple of days before the upgrade is processed. Please
keep an eye on your e-mail in case an Account Manager reaches out to
you, with a request for more information. Thanks and kind regards,
If you would like to use SIP, we recommend you check out the following
information: SIP Trunking | Voice API | Sinch. If you still need further
help, they please raise a support ticket with Sinch, and we will gladly
assist you further.Thanks and kind...
