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SMS 365, enterprise service
Online documentation and support materials for customers using SMS 365, enterprise service
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Knowledge Base Articles

Numbers beginning with +879 (France Alias)

Question Why are messages to numbers beginning with +879 trashed or blacklisted? Answer The numbers to which these messages are sent are all +879 numbers, which are temporary numbers (France Alias) allocated by operators for a short period of time fo...

Notification Sequence for HTTP Accounts

The Digital Interconnect platform, load-balances the processing of notifications across multiple notification servers, as a result of which, the Mobile acknowledgements may arrive on a customer's application before SMSC acknowledgements. Therefore, D...

Unable to bind - Maximum Sessions Exceeded

If you are submitting a bind request (SMPP bind_req), and are unable to establish a connection, the cause may be because: You are trying to bind more times than your account allows per bind type (Tx, Rx or TRx), which means that Digital Interconnect ...

Latin1 Character Set Availability for SMPP NG

NG SMPP customers can send and receive MT and MO traffic encoded in either the Default GSM character set or Latin1 character set (ISO/IEC 8859-1). Digital Interconnect SMPP support for latin1 The NG SMPP account can be configured to use either the De...

Handling Special Characters

The default GSM Alphabet character set (DGSM), as per the GSM338 standards document, supports only a limited set of characters because it is 7-bit encoded. If you want to send other characters you will need to encode messages in UCS2, which is 16-bit...

Throughput to the Enterprise Hub

Digital Interconnect offers two connectivity options to the Enterprise Messaging Hub: Hypertext Transport Protocol (HTTP) Short Message Peer-to-Peer (SMPP). The differences between the two protocols are discussed in the article SMPP vs. HTTP. In gene...

SMS and Caller ID

Question If a user turns off the Caller ID on their mobile phone and sends a MO through Digital Interconnect platform, will the MSISDN be seen in the MO? Answer The Caller ID feature is only available in ordinary voice calls, and NOT in SMS messages....

SMPP vs. HTTP

Question What are the relative advantages and disadvantages of the SMPP and HTTP Protocols? Answer Both these protocols have their respective advantages and disadvantages: HTTP Advantages: Easy to implement, widely supported on a variety of platforms...

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