Call Detail Records for your calls can be found in the Call Records
section beneath the Elastic SIP Trunking category in the navigation
menu. Here you can search through records of the calls made across your
Elastic SIP Trunks. Search filters are ava...
By default, the EST service allows calls to the United States and its
territories as well as Canada. The ability to add (or remove) calling
permissions for other countries can be found under Country Permissions
beneath the Elastic SIP Trunking catego...
You must register a complete and accurate address associated with a
phone number you're using with Elastic SIP Trunking. If you have not
added an emergency address to the number, there is a banner directly
above the Voice Configuration options for th...
New telephone numbers can be ordered by selecting “Get Virtual Numbers”
underneath the “Numbers” section in the navigation menu. Purchasing a
new number After accessing the Get Virtual Numbers page, you will be
presented with the opportunity to searc...
After configuring your SIP Endpoints, you will need to configure your
outbound call settings. Configuring Country Permissions is optional; US,
Canada, Puerto Rico and USVI are allowed by default. Access control list
(ACL) configuration is mandatory i...
Hi, and thanks for your question!The connectPstn action will transfer
your call to another number. When you say you might transfer multiple
numbers, can you clarify what you mean? Unless a call is part of a
conference, it is only a connection between...
Hi lmartella, At the moment there is no API which returns short codes
for a project. The only way to view your short codes is on the
Dashboard. Please let us know if you have any further questions. Thanks,
Hi, if you have access to the Delivery Reports endpoint you can retrieve
the delivery report for the message you tried to send. With that
information we can try to determine why it failed to send. These error
codes can usually highlight why a message...
Hi colavo, Have you tried following the directions in this getting
started guide for handling incoming messages?
you haven't, I would suggest you give this a try first. If you ...