SIP Upgrade Request

[guige666]

Hello,
I have already discussed this in a previous meeting, and I was told that the upgrade would be completed on the same day. However, I have not received any updates so far.
Could you please check the status and provide me with an update?
Thank you.

[Jukka]

Hi, 

could you please share what product we are talking about? If we are speaking about Contact Pro, then we recommend to post customer specific questions via ticketing portal. You can find instructions for ticket creation in another community article. 
BR,
Jukka

[guige666]

Sinch Elastic SIP Trunking

[Jukka]

Thank you for clarifying. This part of community is for Sinch Contact Pro product and I will ask this discussion to be moved into correct place. 

[guige666]

ok

[Shahzad_Ismail]

If you have not already done so please raise a support ticket, or if you have already done so, please follow up on your support ticket - they will be able to best advise you.

Thanks and kind regards,