Hi Shahzad, I asked internally some coders and they came up with this working solution: First I collect input in a variable {Cust_ID} then I use the Action node with a code action. I assign as argument a new variable CustID with value of Cust_ID. Then I was given this code: let ID = args.CustID ChatlayerResponseBuilder() .addSessionVariable("Cust_ID2", ID.replace(/\D/g, '')) .send(); Result was variable Cust_ID2 was populated with the stripped digits from Variable Cust_ID. In a message node I output the value of variable Cust_ID2 with <speak> So your customer number is: <break time="1s"/> <say-as interpret-as="characters">{Cust_ID2}</say-as> </speak> for the user to confirm with yes or no before proceeding. This is a working solution, but when you have better ideas, I'd love to hear them. Thanks! Edwin.
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