Hi, In System Configurator (Cloud) I am trying to build a directory to match incoming (prefix) phone numbers with a SalesArea, for routing purposes, later in an IVR.
But first I need to have the template correct.
I am following these steps:
https://docs.dev.cc.sinch.com/onpremise/fp19/system-configurator/en/oxy_ex-1/common/sej1615834132796...
but granting accessrights to users does not provide access to this template. Why?
Using it to make routing decisions is the next step...
