We recommend you subscribe to the Sinch Status Page to ensure you will
be updated every time we create, update and close a notification which
may impact you. Click the SUBSCRIBE TO UPDATES button at the top of the
Status page. A dialog box is display...
The Sinch Status page provides information about: Operational status of
the Sinch platform Current or past maintenance notifications You can
also use it to investigate what could have caused any issues you might
have had with your traffic and how the...
If you find that all the messages you are sending to a specific
destination (country) are failing, then this could be down to a number
of things. Some destinations block certain types of sender IDs, some
need you to whitelist a sender ID before sendi...
To check the delivery statuses of your SMS, log in to the Sinch Customer
Dashboard and select the Analytics option from the SMS menu on the left
panel. The Analytics page is displayed: This page provides you with an
overall view of the delivery of yo...
There can be many reasons why an SMS may not be delivered: handset issue
issue with the destination network due to a regulatory issue in the
destination country. If you have received a complaint of an SMS not
delivering it is possible using the Sinch...