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Creating a new address book

  1. Launch Connect from your Sinch Customer Dashboard.

  2. Click Address Book. The Address books page displays:

    FAQ2 - Fig1.png

    Click +New Address Book.

  3. The New Address Book form is displayed:

    FAQ2 - Fig2.png

    Enter a Name for your Address Book. Click Next.

  4. Select the columns you would like to include in your Address Book, this will depend on the data you have available to you and will allow you to include any uploaded data in your messages. Click Next.

  5. Review and Complete.


Populating the address book

  1. Click the Address Book you’d like to populate. The Address Book page is displayed:

    FAQ2 - Fig3.png

    Click +New Entry.

  2. All Address Book entries must include a Name and Number (MSISDN)

  3. Select Entry Type:

    Single: allows you to add entries individually.
    Upload File: allows you to upload a list of numbers.
    SFTP: allows you to connect a server to upload numbers programmatically.

  4. If you have chosen Upload File or SFTP you will need to complete the INPUT FILE CONFIGURATION section.  Add a comma in the Separator field and select MSISDN in Column 1 and Name in Column 2.

  5. Proceed to Summary, check and Complete.

  6. This Address Book will now be available to send to in the Batches section.

  7. You can create filters to segment your data:

    FAQ2 - Fig4.png

  8. Add the values you want to filter by and click Apply filters:

    FAQ2 - Fig5.png

  9. Click Save as new filter.
Version history
Last update:
‎05-26-2021 01:49 AM
Updated by: