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To change the number you are using for 2FA (for example, if you get a new phone number or have lost your phone) – follow the process outlined in the article: How do I configure 2FA in the Sinch Build Dashboard? Note: You cannot directly change your phone number associated with 2FA. The only way to do this is to deactivate 2FA and then to reactivate it using a new number. Follow the steps in the linked article above. ... View more

Registering an alphanumeric sender ID from the Sinch Build Dashboard is quick and easy.   Log in to the Sinch Build Dashboard and select SMS from the left menu and then select the Alphanumerics option. The Alphanumerics sender IDs page is displayed:   To registering a new alphanumeric sender ID follow the simple steps outlined below: Click Request new alphanumeric. The New sender ID request form is displayed: Select your destination market from 40+ available markets in the Market drop down. Based upon the market that you select a fee may be charged for Sender ID registration and you may be asked some additional questions: To learn more about the requirements for your selected market, click the arrow icon to expand that section.   Click Next Step. The Details of your request step is displayed:  Select the details of an existing business profile or create a new one. Enter your company details including your company name and website address. Enter your sender ID details, including alphanumeric Send ID and the purpose of your traffic. Confirm that your business has a valid use case for the Sender ID. Note: Depending on the market you selected, the details required to complete the request will differ and so the screen may look different than the one shown here. Different markets have different requirements due to local regulations. Click Add alphanumeric. Click Next Step. An Attachment step may be included depending on which destination market you have selected. This can be used to attach NOC letters and other documents when required (templates available). Add searchable tags to help with filtering requests: Click Next Step. You will be notified by email of updates to your request to the email addresses in your profile. You can also specify any additional emails to track changes and receive status alerts and notifications: To submit your alphanumeric sender ID registration request, click Submit Request or if you want to save your current process and comeback to it later click Save as draft. A confirmation message is displayed informing you that your alphanumeric Sender ID request has been submitted and is under review. You will receive an email when the status changes. More information on the completion date will be provided within 2 working days. The details of your Alphanumeric Sender ID are displayed:     You have options to edit or delete your Alphanumeric Sender ID request.   The details of your request can also be seen on the Alphanumerics page:   To view, edit or delete your request, click on the corresponding Sender ID. Learn more: Self-service alphanumeric sender ID registration process Alpha Numeric Sender ID Registration – Supported Countries. ... View more

Alphanumeric sender IDs are:   A combination of 11 letters (A-Z) and numbers (0-9) Usually display a brand as the sender Used mostly for 1-way traffic (when no response is required or expected).   Benefits of alphanumeric sender IDs   Build stronger customer relationships with improved communication Encourage trust and loyalty with increased brand recognition Boost in open rates thanks to enhanced message deliverability Increased engagement thanks to personalized and relevant content Cost-effective, quick, easy, and familiar way to reach customers.   Common alphanumeric sender ID use cases   2FA – branded messages look authentic and add a sense of security for end-users Delivery updates – customers appreciate tracking information from a brand they know Promotions – boost brand awareness and help create awareness of special offers Notifications – increase trust, encourage end-users to open messages quicker, and boost CR rates.   Read the Self-service alphanumeric sender ID registration process article to lean more.   Take a look at the Sinch SMS Product page to learn more about our SMS products, or click here to sign up to our self-service portal and get started today. ... View more

Watch the video for a step-by-step guide to Sinch's new self-service alphanumeric ID sender registration process - 5 simple steps is all it takes to get started:     The new self-service Alphanumeric sender ID registration process allows customers to quickly register sender IDs providing them with more flexibility and support than ever before. Customers are now able to easily request an Alphanumeric sender ID in only 5 simple steps and actively track all registrations.    Alphanumeric sender ID self-service registration features: Updated list of available markets Contact of an available Account Manager for additional support at any stage Detailed event log with status updates, documents, and market details Active registration tracking Easily make changes where needed, when needed Easily filter through several requests including tags Get timely notification whenever there is an update in the request   What does it mean for the customer?  Brands can now easily and quickly request sender IDs, getting them to send branded messages to their customers much faster. Alphanumeric sender IDs help with improved deliverability, higher open rates, and help boost customer engagement and brand recognition.    Learn more: Sinch SMS Alphanumeric Sender ID Self-service Registration Guide (230403) How to register your alphanumeric sender ID? Alpha Numeric Sender ID Registration – Supported Countries ... View more

The  Sinch Email365 to Mailgun Migration guide is intended to provide a high level overview and basic understanding of the main differences between Email 365 and Mailgun in order to estimate the work required to switch from one platform to the other. Being the leading developer-oriented platform, Mailgun has highly detailed online documentation with in-depth examples and explanation of each API endpoint and setting, available at http://documentation.mailgun.com with code samples in the most popular programming languages. It is worth mentioning that both platforms allow for sending an email with text or HTML parts, adding attachments and getting information back from the API about what happened to the message. Both platforms use RESTful APIs with JSON responses and the ability to use SMTP relay in addition to sending MIME messages in a similar fashion. However, Mailgun is a much more robust platform, with significantly more ways to configure sending, schedule messages, retrieve stats, receive messages, store templates, verify addresses and much more.   Learn more about Mailgun. ... View more

The list below details the Canadian carriers and how they are interconnected:   Tier NAME Network 1 Rogers Family | Rogers, Fido Rogers Wireless 1 Telus Family | Telus, Koodo, Public Mobile Telus 1 Bell Mobility | Bell, Virgin Bell Canada 1 Freedom Mobile Wind 1 Vidéotron Videotron 1 SaskTel Mobility SaskTel 2 Eastlink Wireless Bragg Communications MVNO Virgin Mobile Bell Canada MVNO Fizz Videotron Reseller Chatr Rogers Reseller Lucky Mobile Bell Canada Reseller Koodo - PostPay Telus Reseller Public Mobile Telus MVNO ICE Wireless Iristel MVNO Execulink Telecom Rogers MVNO Wightman Telecom   MVNO Xplornet Communications Inc.   MVNO Wightman   MVNO Execulink   MVNO SSI Micro   NON-SUPPORTED AT THIS TIME Reseller PC Financial Telus Reseller Koodo - Prepaid Telus Local Tbay Tel Bell Local Sugar Mobile Rogers Local Lynx Mobility Bell/Telus   Take a look at the Sinch SMS Product page to learn more about our SMS products, or click here to sign up to our self-service portal and get started today. ... View more