Sam_Williams
Community Manager
Community Manager
since ‎09-27-2021
‎02-14-2025

User Statistics

  • 98 Posts
  • 10 Solutions
  • 8 Kudos given
  • 25 Kudos received

User Activity

In order to send WhatsApp messages using the Conversation API, you must onboard to Sinch's WhatsApp service and create a corresponding Conversation API app. You can do so using the Sinch Customer Dashboard. This process involves the provision of busi...
As of November 2024, you no longer have to specify that subsequent messages will be sent via WhatsApp when collecting opt-ins. You must still: Comply with all local laws. Collect the recipient's mobile phone number prior to messaging the recipient. C...
Beginning June 1, 2024, WhatsApp authentication templates became more restrictive. The most impactful change is that you are no longer able to customize body text in the authentication template (beyond the population of parameters). The guidelines fo...
Click to WhatsApp is a feature that allows you to use advertisements to direct end-users (your company's customers) to WhatsApp conversations with your company. It offers a convenient way for end-users to start a conversation with your company from a...
You must use either a User access token or a System User access token when connecting your Instagram account to your Conversation API app. If your Instagram account is part of your business portfolio in the Meta Business Manager, you must connect you...
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