Sam_Williams
Employee
Employee
since ‎09-27-2021
‎05-27-2022

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  • 25 Posts
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User Activity

If an end-user's WhatsApp account is associated with multiple devices, those devices may support different messaging features. If one device supports your outbound message's features, but another does not, you may receive multiple delivery receipts t...
Messages sent to your business connected Instagram account (including messages that initiate a conversation), create a POST to the MESSAGE_INBOUND webhook or, in some cases, the EVENT_INBOUND webhook of your Conversation API app. In some cases, the P...
The table below illustrates the WhatsApp features that are supported by both Sinch's standalone WhatsApp API and the WhatsApp channel of the Conversation API: Outbound Message (Mobile Terminated) Features Sinch Standalone WhatsApp API Sinch Conversat...
In order for you (the business) to send messages outside of a customer care session, you must use an approved template. If the template is to be used to send promotional messages, select the Alert Update category when creating the template. Also, mak...
WhatsApp provides a few default templates as part of the embedded signup onboarding process. After onboarding, you'll immediately be able to use these templates to send test messages from your newly provisioned phone number. For full details of these...