You must use either a User access token or a System User access token
when connecting your Instagram account to your Conversation API app. If
your Instagram account is part of your business portfolio in the Meta
Business Manager, you must connect you...
You must use either a User access token or a System User access token
when connecting your Facebook Page to your Conversation API app. If your
Facebook Page is part of your business portfolio in the Meta Business
Manager, you must connect your Page u...
The Conversation API allows you to send and receive messages globally
using popular communication channels. The Conversation API also supports
multiple generic message types, allowing you to send the same message on
multiple channels. Our developer d...
Sinch provides its WhatsApp services to ASPs by participating in a
partner solution. Meta partner solutions allow the parties of the
solution to share WhatsApp assets and services. These partnerships are
between Tech Providers (or Tech Partners, whic...
If you encounter any issues while using the Conversation API, you may
troubleshoot your issue in the following ways: Ensure that your
Conversation API credentials have been properly included in whatever API
calls you make. If this is the cause, you w...
Thank you for confirming! We've forwarded a description of this issue
and your service plan ID on to Support. They are currently investigating
this issue for you. Thank you!
Hello, thank you for reaching out! I've forwarded a description of this
issue on to our Product team. Once we have more information, I'll either
add a response to this post or message you directly. In the meantime, I
took a look and saw that you prov...
Hello, thank you for reaching out! A valid and verifiable email address
is required when creating a Sinch account on the Sinch Customer
Dashboard. If you are encountering this error after providing a valid
email address, contacting Sinch Support is l...
Hello, thank you for your interest! According to our documentation, the
owner of the WeChat Service Account must have a legal business entity in
China in order to get the Service Account verified by an authorized
agency. Details about that legal busi...
Hello, thank you for reaching out! It sounds like you've already
completed the steps described in our article on how to connect your
Instagram account to a Conversation API app. We also have an article on
how to troubleshoot your Instagram and Conver...
