If an end-user's WhatsApp account is associated with multiple devices,
those devices may support different messaging features. If one device
supports your outbound message's features, but another does not, you may
receive multiple delivery receipts t...
Messages sent to your business connected Instagram account (including
messages that initiate a conversation), create a POST to the
MESSAGE_INBOUND webhook or, in some cases, the EVENT_INBOUND webhook of
your Conversation API app. In some cases, the P...
The table below illustrates the WhatsApp features that are supported by
both Sinch's standalone WhatsApp API and the WhatsApp channel of the
Conversation API: Outbound Message (Mobile Terminated) Features Sinch
Standalone WhatsApp API Sinch Conversat...
In order for you (the business) to send messages outside of a customer
care session, you must use an approved template. If the template is to
be used to send promotional messages, select the Alert Update category
when creating the template. Also, mak...
WhatsApp provides a few default templates as part of the embedded signup
onboarding process. After onboarding, you'll immediately be able to use
these templates to send test messages from your newly provisioned phone
number. For full details of these...
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