E-mail 365
Send marketing and transactional e-mails reliably and securely
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Forum Posts

Does Sinch E-mail 365 support E-mail Throttling?

E-mail throttling is controlling the amount of e-mail messages sent to one ISP or remote server at one time. Sometimes ISPs block messages when a high volume is sent by one sender at one time because they might be concerned its spam. Throttling is an...

How is SPAM reported/handled by Sinch E-mail 365?

Sinch E-mail 365 manages SPAM in two ways: Using SMTP (soft bounce) error codes to determine if an email hit a SPAM filter Using SPAM feedback loops from ISP’s. A Feedback loop is an information provided by the ISP if a customer marked an Email as SP...

What are the best practices for overcoming SPAM?

Marketing email SPAM is a complex issue. There are now easy solutions and almost all ISP’s have different parameters: Gmail for instance likes DKIM based authentication. This may not be a strong criteria for other ISP’s. Gmail it appears also likes t...

How is e-mail deliverability impacted by SPAM?

Sinch has to ensure a high volume of SPAM’s does not impact our IP reputation. Reputation (or sender scores) have a direct co-relation on deliverability. Also, complaints due to SPAM can result in temporary or permanent blacklisting. One approach to ...

Does Sinch E-mail 365 support an SMTP interface?

Sinch E-mail 365 interfaces with applications via a JSON interface. However, outbound email notifications are finally delivered via the mail transfer agent as SMTP requests to recipient mail servers. Because we do not handle inbound email relay reque...

Why would an enterprise use Sinch E-mail 365?

Enterprises use a multi-pronged strategy for email infrastructure due to both cost, manage-ability and scale reasons. Transactional emails (such as order confirmations, shipment notifications) or marketing emails are typically handled using 3rd party...

What are the key parameters of the email request?

The key parameters of the e-mail API request are as follows: Sender address (for example, info@marketing.customer.com Sender name (if needed); so the sender shows as info@marketing.customer.com Reply-to address (the address where email replies will ...