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How can I change the skill requirements of a conversation?
What if I'm not the right agent to handle the conversation?
How do I change my password?
How many simultaneous conversations can I have?
Where can I find previous conversations with my customer?
How do I sign out of Agent Workspace?
How can I filter, search for, and sort conversations in the Queue tab?
How do I preview and pick a conversation in the Queue tab?
Where can I see how many conversations are waiting in the queue?
What type of attachments does Sinch Contact support?
How do I send and receive attachments?
How do I activate / deactivate my skills?
What does the Auto Allocate toggle do?
How do I chat with my customer?
How do I pick a conversation to respond to?
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