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To sign out, click the user icon at the top right corner sign_out_button.png and select Sign Out.


If you have active conversations, the application verifies that you want to end the conversations and sign out:




To continue working in the application, click Cancel. To sign out, click Sign Out and you will be directed to the Agent Workspace login page. Note: If you sign out and end a conversation, you will not be able to return to it unless the customer sends a new message. The new message will end up in the queue again.


Version history
Last update:
‎02-17-2022 12:04 AM
Updated by: