MS Teams Messaging Service

[Thies]

Sinch has published a guide for Contact Pro / Teams integration: Configuring Microsoft Teams Integration (sinch.com). 

However, in our (onprem) FP18 installation, there is no Messaging Service Type 'MS Teams'. Do you need to install a specific software package or customization to enable the MS Teams Messaging Service Type?

[Jukka · Accepted solution]

Hi Thies, 

the integration is currently available only in cloud. For onpremise it will come in FP20 package, which doesn't have ETA date at the moment. (FP19 is the latest).

BR,
Jukka