Hi, FP20 is now available for SAP customers, and after the upgrade I want to enable the Microsoft Teams Integration and followed the instructions at Configuring Microsoft Teams integration . However I ended with the WS PSI element near failure and the following information in the Graph_ log: 2024-07-30 06:45:30 (Tuesday, 30 July 2024) Sinch Contact Center PSI Teams integration library 7.0.20.0 2024-03-21 07:10:38Z file:///C:/SAP/ContactCenter/VU/MASCOT_WEB2/web/PSI/bin/GraphLib.DLL Domain /LM/W3SVC/3/ROOT/PSI-3-133667955301686372 with ID = 4. Process id=2776 name=w3wp working set=134MB private=141MB handles=1500 tot cpu=00:00:02.3593750 user cpu=00:00:01.8281250 .NET Version=4.0.30319.42000 32bit release=528049: 4.8 or later VU=MASCOT_WEB2 UseSecureLogging=True TickCount=43831468 LastWrap=2024-07-29 18:34:59.247 NextWrap=2024-09-17 11:37:46.542 TZ=Romance Daylight Time UtcOffset=02:00 LocalTime=2024-07-30 08:45:30.715 Encoding=1252 Western European (Windows) LogLevel = warning Loaded = 2024-07-30 06:45:30.699 Started = 2024-07-30 06:45:30.699 WinUser = X\xadmin 06:45:33.074 ERR> [Psi] MessagingService password decryption failed, run as administrator Any clues what exactly has to be run with which Administrator? Thies
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