Sinch Community

The Sinch Status page provides information about: Operational status of the Sinch platform  Current, scheduled or past maintenance notifications.   You can also use it to investigate what could have caused any issues you might have had with your traffic and how they were resolved. You can also subscribe to get alerts to any information that may impact you.    For details of how to subscribe to Sinch Status updates, see How to subscribe for Status updates article.     When you access the Sinch Status Page, a list of all of the different Sinch services and their operational status are displayed at the top of the page:      FAQ35 Fig1.jpg   As the example above shows, one service has an issue while four others are undergoing maintenance.    The rest of the platform shows as being fully operational. To view a section in more detail, click the + preceding the product or service you are interested in. This section is expanded to show you more information and details.    Below this you can see details of this current issue and current maintenances:    FAQ35 Fig 2.jpeg     Past Incidents    Further below you find the Past Incidents section which contains a list of recent issues and maintenances:   FAQ35 Past Incidents.jpg   A full list, which can be filtered by component, can be found by clicking the history-icon at the top of the page:   FAQ35 Incident History.jpg   This will take you to the Incident History page.     You can use this information to help investigate traffic issues to see any of these past incidents may have impacted your traffic or caused your messages to fail.     Scheduled Maintenances   Scroll down the page to find the Scheduled Maintenances section, which contains a list of all upcoming maintenance windows:    FAQ35 Scheduled Maintenance.jpg   This information is very useful to check against so you determine if there is any work coming up which might impact your traffic.     Subscribing for Alerts   For details of how to subscribe to Sinch Status updates, refer to the How to subscribe for Status updates article. ... View more

Communication protocol for personal area networking. ... View more

If a message is delivered directly by the Sinch SMSC then it is a zero-hop connection. ... View more

Communication protocol providing short range, low latency data transfer at rates and power consumptions lower than Wi-Fi. Used primarily for home automation. ... View more

Extensible Markup Language - This is a standard for creating markup languages which describe the structure of data. It is not a fixed set of elements like HTML, but rather, it is like SGML (Standard Generalized Markup Language) in that it is a meta-language, or a language for describing languages. XML enables authors to define their own tags. XML is a formal specification of the World Wide Web Consortium. ... View more

Wireless Markup Language - This is a markup language developed specifically for wireless applications. WML is based on XML. ... View more

Web Real Time Communications (WebRTC) is an open-source project that provides browsers and mobile applications with Real Time Communications (RTC) capabilities via simple APIs. ... View more

Webhooks are custom callbacks (automated messages) sent from a web page or app when they a triggered by an event, such as, receiving a phone call or an incoming SMS, and provide a method for augmenting or altering the behaviour of the web page or app. They contain a message or payload and are sent to a unique URL, essentially the app's phone number or address. Callbacks may be maintained, modified, and managed by third-party users and developers who may not necessarily be affiliated with the originating website or application. ... View more

Wireless Application Protocol - This is a secure specification that allows users to access information instantly via handheld wireless devices such as mobile phones, pagers, two-way radios, smartphones and communicators. ... View more

Virtual Subscription Database. This is used by Operators to stop SMS spam (the end users have to be subscribed before messages can be sent to them). ... View more

Very Small Aperture Terminal (VSAT) is a satellite communication technology using small dish antennas for narrowband and broadband. ... View more

A Virtual Private Network extends a private network across a public network and enables users to send and receive data across shared or public networks as if their computing devices were directly connected to the private network. ... View more

Voice over Internet Protocol (VoIP) is a technology used for the delivery of voice communications (that is, talking) over the internet. ... View more

Visitor Location Register (VLR) is a database which stores information about mobile phones that have recently joined a particular area of a mobile operator’s network. It plays a vital role in keeping track of roamed mobile phone subscribers and co-ordinates with the HLR to determine whether the mobile is a permanent subscriber or a temporary one. Whenever a Mobile Switch Center (MSC) detects a new mobile in its network, in addition to creating a new record in the VLR, it also updates the HLR of the mobile subscriber, apprising it of the new location of that mobile (the MSC address). The MSC address received during an HLR lookup for a particular mobile number is useful for identifying numbers roaming in another country. The foreign network that the number is logged onto can also be identified using this data. ... View more