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Forum Posts

Changing my account phone number.

hi, I'm trying to change my own phone number on dashboard, but it failed. error message: we couldn't send you the verifications code at this time, please try again on one minute. I have tried a lot of time.

annexe by Occasional Contributor
  • 601 Views
  • 1 replies
  • 0 kudos

Resolved! Can't create Sinch account

hallo I'm having trouble signing up for a sinch account. error massage"Your email couldn't be verified. Please contact support for more details" Please help.

edimoe by New Contributor
  • 1875 Views
  • 1 replies
  • 1 kudos

Unexpected charges for no reason on December 14

I was charged 3 times $10 each on December 14 even though my account has no use. I have emailed support multiple times and no one is replying. Please refund immediately. You also have a bug disabling PayPal auto-echarge. I assume more people had this...

davidpch by Occasional Contributor
  • 1220 Views
  • 4 replies
  • 0 kudos

I can't link my card to my account

When I try to fill in the information on the card I am informed that "the card data is not correct", although I enter the correct data exactly.I would be very grateful for your help.

Thomas14 by New Contributor
  • 659 Views
  • 1 replies
  • 0 kudos

How to navigate to Access Keys?

Access Keys used to be under Settings (left nav) in my dashboard. However, when I went there today, there is no Access Key information. I only see the following: Settings - Notifications Identity and Access - User Profile Has the location moved?

lmartella by Occasional Contributor
  • 1473 Views
  • 3 replies
  • 0 kudos

Resolved! Payment made for (legacy?) video call service

Hello, We've made a payment through paypal on 19-october-2022 for 10$ for Lite Microsystems (account: liviu@litesoft.ro) with receipt number: 0198133c-a278-45b6-8591-d0e8d3c6af38 (I'm not sure if this number is from your system, or paypal's). Our fin...

Erasing my personal data from sinch database

Hello, I'm receiving spam from SINCH because I bought a product from the company Sain Maclou. I would like to erase my informations from all database to make sure I do not receive anymore spam from any customers of Sinch. How do I proceed ? Your sinc...

Resolved! STOP sms 36111 Price

Hello, I would like to know the price for a STOP sms with the number 36111 ? - In Europe - In international Best regards, Eliott

Eliott by New Contributor
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  • 1 replies
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