Sms in weired characters
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03-21-2024
06:07 AM
- last edited on
03-25-2024
02:55 AM
by
Shahzad_Ismail
Hi,
I am getting sms from SINCH api in weird characters.
The received message is 䭯湴慫瑥湳潶敤獴狃뙭景牳祮楮朠敲橥湯灰牥瑴整⸊却慴畳㨠僃蔊呥浰㨠丯�.
The original message should be Kontaktens hovedströmforsyning er gjenopprettet. These are the messages generated from GSM switch. GSM switch is sending correct message. We are integrating another sms provider as well and they have correct message.
Any help
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Character Issues
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SMS
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03-22-2024 07:59 AM
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03-22-2024 08:12 AM
Also can you confirm if you are using SMS or Conversation.? SMS does not have the ability to switch languages
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03-22-2024 03:34 PM
Hi Alexander,
The service plan id is fb2dce0d374f4ad589b4aef3869b1943
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03-22-2024 03:40 PM
Hi,
Its SMS. Its not about switching language. The SMS is autogenerated from GSM Switch. The SMS is in Norwegian/Swedish language. However, the SINCH API encoding those messages into some weird character.
This is the response I am getting from sinch sms api:
{
"from": "some number",
"to": "some number",
"body":䭯湴慫瑥湳潶敤獴狃뙭景牳祮楮朠敲橥湯灰牥瑴整⸊却慴畳㨠僃蔊呥浰㨠丯
}
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03-25-2024 02:57 AM
Hi Anuradha,
We understand that you already have a ticket open for this issue with our cloud team and they are currently investigating this issue for you.
Thanks and kind regards,
Head of Knowledge Management and Community Engagement, Sinch
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04-01-2024 11:45 PM - edited 04-02-2024 12:00 AM
Thanks. Waiting for the solution.
